Infint Holidays, the tour operator responsible for the travel services advertised through InfintHolidays.com, acts only as intermediary between travelers and relevant travel services providers. Our services are rendered under the following general terms and conditions:

Our prices include: All services specifically described in each itinerary.

Our prices DO NOT include any extra charge that is not adequately specified in the itineraries

Reservations:

A 50% down payment at the time of booking is required. The balance is due before commencement of the tour. If any balance is not fully paid by the date specified, the company may cancel the tour without any refund whatsoever. Prices shall be final and subject to no change once payment in full has been made.

The company reserves the right to change hotel bookings should there be no accommodation available. In such a case, an alternative similar hotel will be provided. Should there not be similar hotels available, accommodation at higher or lower category hotels shall be provided. Should there be any cost difference, the price shall be adjusted accordingly. In the event the tour is shortened or extended due to force majeure or unforeseeable circumstances beyond the company’s control, any related expenses shall be the exclusive responsibility of travelers.

Cancellations:

The Company reserves the right to cancel a tour with justified cause, under the following circumstances:

Upon the occurrence of a force majeure event, the traveler will receive a full refund, less any applicable banking charge. By the Traveler : All requests for cancellations must be made in writing to the Company.

The following cancellation fees (once the percentage for the provider/s has been deducted) will apply:

Prior to departure Charge
60 days or more 10% of selling price (Administrative Fee )
59-46 days 30% of selling price
45-8 days 50% of selling price
7-0 days 100% of selling price

Claims:

Claims must be made in writing within 30 days after tour completion or after the event that provoked the claim, and sent to the following e-mail address:

info@infinitholidays.com
No claims shall be accepted after such 30-day period.

In the case of claims resulting from any reason whatsoever, both the traveler and the Company expressly submit themselves to the jurisdiction of Mysore. Documents:

It is the traveler’s sole and exclusive responsibility to have all required documents for the trip. The traveler must have a valid passport and any required visas according to the itinerary chosen. The traveler shall not be entitled to any refund if he or she fails to comply with the above requirements. Travelers will have to pay any expenses resulting from their failure to produce any required documents, in which case the cancellation policy shall apply. The same shall apply if any country’s authorities deny the traveler entry into their country.

7- Liability:

The Company hereby expressly represents that is acting as an intermediary between travelers and entities or persons providing the services described in the itineraries. Consequently, the Company shall not be liable for any deficiency, nor for any accident, damage, injury, delay or irregularity in the services provided.

The Company makes every effort to keep all information posted on the website updated; provided however, neither the Company nor website shall be liable for damages resulting from any errors and omissions in the information provided on the website.

The Company hereby disclaims any liability resulting from any delay, advanced departure or cancellation established by airlines or other carriers, and any and all costs arising there from shall be borne by travelers.

If tours do not have the required minimum number of travelers or if due to any justified reason the Company is forced to cancel any trip, enrolled travelers shall only be entitled to a refund of amounts paid, expressly waiving the right to assert any other claim.

The Company assumes no liability for hotel grading criteria or hotel compliance monitoring. Tour packages and itineraries sent to travelers show hotel grades as officially assigned by local tourism authorities.

The Company does not guarantee the handling of baggage and personal items, and travelers assume complete and full responsibility. Travelers are therefore advised to obtain appropriate travel insurance coverage against this risk.

The Company assumes no responsibility by reason of bad weather conditions, demonstrations, riots, war or war rumors, or any Act of God or force majeure events outside the control of either party that may adversely affect the tour.

Customer's acceptation

The customer declares to understand and accept the conditions described in this page, and such acknowledgment will be reconfirmed by any of the following events:

  1. Payment of the hired services by any means of payment.
  2. Reception of the receipt for the aforementioned services.
  3. Using any of the parts of the services that have been hired.

Terms and conditions may vary at any time without prior notice, please check this page for updates, changes or additions.